Privacy Policy

Privacy Policy Insight Lenses Ltd

Please read our Privacy Policy carefully as this sets out how and why we collect personal information. By providing us with personal information you consent to the processing and transferring of personal information as set out in this Privacy Policy.

For the purposes GDPR 2018, the data controller is Insight Lenses Ltd registered in England and Wales with company number 07654756 and its registered office at Suite 3, Premier House, Harlaxton Road, Grantham NG31 7JX

General Provisions

Insight Lenses Ltd respects the personal privacy of all users of hereafter referred to as ‘the Website’. We, therefore, take all of our obligations for processing personal information very seriously.

This Privacy Statement applies to any use of the Site and the supply of personal information.

To process your order we will ask you for personal information at the time you register as a customer (which you are required to provide before you place your first order). We may also ask you for your personal information when you request information from us, submit any comments to us or if you report a problem with the Website. No personal information will be collected without your consent. We may collect and process the following information about you/your customers:

Your name

Registered office of your practice

Contact telephone numbers (including mobile)

E-mail and postal address

Details of any prescription supplied by

Information that you provide by filling in forms on the Website

Details of your visit to the Website and any orders placed on the Website.

Your personal/business information will only be used for the purposes of your registration with us, and the processing of your orders, online reviews (if agreed by you), providing you with information on products or services that you request from us or which we feel may be of interest you (where you have consented to be contacted for such purposes) or as stated in this Privacy Statement and or at the point of collection of the data.

To order through the Website you are required to register for online ordering and in completing an application, you automatically accept the Terms and Conditions of Purchases made via the Website, or by phone/fax/e-fax. Or email. Please read the Terms and Conditions of Purchase carefully.

You can opt-out of receiving any email marketing material from Insight Lenses Ltd by removing your consent at any time either by signing in to Your Account or by contacting us. Having opted in to receive email marketing material you will always be provided with an opportunity to opt-out on each such communication.


We are committed to protecting the security of your personal/business information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Any transmission is at your own risk. In the event that there is an interception of your personal/business information or unauthorised access or use of our database, we will not be liable or responsible for any resulting misuse of your personal/business information or any delays to your orders due to such misuse.

Updating our Privacy Statement

We may update this Privacy Statement from time to time in our sole discretion without notice. We therefore suggest that you regularly re-read this Privacy Statement and our Terms and Conditions to ensure that you are happy with the contents. By continuing to use the Site after we have updated any content, you accept and agree to this Privacy Statement as modified.

Contacting us

Please email questions, concerns or comments you have about this Privacy Statement and the way we process personal/business information to

Registered Office below

Suite 3

Premier House

Harlaxton Road


NG31 7JX